Twentynine Palms Water District

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Billing

Understanding Your Bill

What is the Water Rate?

The Water Rate that you see on your bill is a per unit charge for the water that is actually used during each billing cycle.  The unit of measurement on which the Water Rate is based is 1 unit = 100 cubic feet = 748 gallons.  The Water Rage supports the variable operating costs of the District.  Variable operating costs increase with customer usage.  Examples of variable operating costs are electric bills for pumping water through the wells, maintenance and operations, payroll for meter reading, repairs and materials for water mains, service lines, customer meters, and mandatory water quality testing fees.  The cost for each of these items rises proportionally with water usage.  The Board of Directors reviews the water rates annually and new rates may be adopted to meet anticipated variable operating costs for the upcoming year.  Please refer to the Fee Schedule for specific rate information.  You may also refer to Resolution 03-16 (Adobe PDF) for additional information.

What is the Ready to Serve Charge?

The Ready to Serve Charge supports the fixed operating costs of the District.  Examples of fixed operating costs are items such as telephone, electric and gas bills, staff payroll, insurance, vehicle operation costs, etc.  Just as your household costs change due to increased electric rates, insurance premiums and etc., the fixed operating costs of the District also change periodically.  The Board of Directors reviews the Ready to Serve rates annually and new rates may be adopted to meet the anticipated fixed operating costs of the upcoming year.    Please refer to the Fee Schedule for specific rate information.  You may also refer to Resolution 03-16 (Adobe PDF) for additional information.

What is the Prior Balance?

The Prior Balance, which may appear on your bill, consists of unpaid charges on previous billing or unused credits.  Unpaid charges that appear in the Prior Balance are most commonly delinquent penalties that occurred after you mailed your payment, a balance due from a prior account with the District that remained unpaid after 30 days, a returned check charge or an unpaid fee such as a reconnect fee or tampering fee.  Unused credits are most commonly overpayments from the previous billing or an adjustment applied.  If your bill has an amount in the Prior Balance that you do not understand, please contact the District for an explanation.

Twentynine Palms Water District · 72401 Hatch Road Twentynine Palms CA 92277 · Phone 760 367 7546 · Fax 760 367 6612