At the Twentynine Palms Water District, we understand our customers' needs for a variety of payment options when paying their bills.
Pay by U.S. Mail
If you wish to pay by US postal service, we accept payments by check or money order. Make your checks payable to
Twentynine Palms Water District and mail to:
Twentynine Palms Water District
72401 Hatch Road
Twentynine Palms CA 92277
You may also pay by credit (Visa or MasterCard)
and debit card by completing the form located on the reverse
side of your bill.
Pay In Person
If you wish to come by the office to pay your bill in person, we accept cash, check, money order, credit (Visa and MasterCard) and debit card. Our main office is located
at:
72401 Hatch Road
Twentynine Palms CA 92277
(Map)
There is also a payment drop box located by the front entrance of the building for your convenience. Just place your payment in an envelope or use one of the payment envelopes provided at the box. Be sure to include your account number (if available) or service address on the envelope to insure correct processing. Note: All payments put in the drop box will be processed at 8:00 am the next business day excluding weekends and holidays.
The District's return check policy will assess the customer a $25 charge
for each returned check. Returned checks will not be re-deposited. Service may be disconnected for nonpayment at the scheduled termination date for nonpayment.
If that date has passed, the customer will be notified by door a
hanger that service will be terminated within 48 hours if payment, including
the returned check charge, is not made.
Pay by Telephone
Don't feel like mailing your payment or driving to our office?
Just call us during business hours and we can process your payment
over the phone by credit card (Visa
or MasterCard).
Automatic ACH
The District also offers an automatic
payment option for you to pay your water bill. If you
wish, your water bill charges can be deducted from your
checking or savings account. If you choose to use this
option, you will receive a statement of the bi-monthly
charges that will be deducted from your checking or savings
account.
The withdrawal of the billed amount
will occur on the 18th of the month unless that date falls
on a weekend or holiday, in which case the payment will be
deducted on the next business day. If your financial
institution fails to pay, a fee of $25.00 will be added to
your bill for each such lack of payment. Additionally,
if payment is not made before the delinquent date indicated
on your statement, penalties will be applied.
Please be sure to include your daytime
telephone number on the authorization form so that we may
contact you if we have any questions. If you have
multiple water accounts, a separate authorization with
attached voided check or savings account information is
required for each water account on which you wish to use the
automatic payment option. If you wish to use the
automatic payment option, complete and sign the authorization
form (Adobe PDF), attach a voided check or complete the
savings account information and return to the District
Office.
Other Payment Options
If your financial institution offers
either pay-by-phone or computer based home banking, you may
have the option of paying your bill through these electronic
services. For information on availability of these
services please contact your financial institution.
Customers choosing to use these services should use caution
to avoid delinquency.
